Amazon cloud service glitch disrupts Japan brokers, airlines – The Foreigners magazine In tokyo
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Amazon cloud service glitch disrupts Japan brokers, airlines

Written by on September 2, 2021


Amazon Web Services Inc. said Thursday a glitch occurred in its cloud service in Japan, disrupting operations of a wide range of firms from online brokers to airlines.

A networking problem was found at 7:30 a.m. after a device used in its network connection broke down, according to Amazon Web Services. The company said the system was restored in the afternoon.

Among online brokerages, Matsui Securities Co. suffered a delay in distributing stock quotations, while its users struggled to log in to the broker’s website. The securities firm said it first learned of the disruption at around 9 a.m. after an inquiry from a customer.

SBI Securities Co. and Rakuten Securities Inc. were also hit by the glitch as they receive stock quotes from a company using AWS.

Japan Airlines Co. said it had trouble in a system managing the weight of air cargo, but it did not impact its passenger flight schedules. An official of Tokyo’s Haneda airport said a ticket issuing system operated by All Nippon Airways Co. at Terminal 2 was affected, but it was on the way to resumption.

The Japan Meteorological Agency saw a delay in updating data on its website, while Mizuho Bank said its smartphone apps briefly had connecting problems.

Major mobile phone carrier NTT Docomo Inc. said some of its services were disrupted while no problems were found in phone calls and data communications.

AWS caused a major system failure in August 2019, temporarily forcing online games and smartphone payment apps using the cloud service to halt their operations.


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